This course addresses the critical need of manufacturing practitioners and executives to understand the power of real-time decisions for manufacturing operations metrics before and after linked to financial and business level metrics. The differences between the various types of metrics are explained.
The link between operations and financial metrics can be approaches from both ends. The Vollman decomposition is applied to construct metrics models from an operations perspective. As an example the Three Layered Model and the Metrics Construction process, which is published in the MESA Metrics Guidebook (2nd edition), are introduced.